The Challenge:
Like many operators in today’s foodservice industry, HiFive Chicken was feeling the pressure of rising food costs, one of the biggest factors affecting profitability alongside labour. Even small price increases were making a significant impact on their bottom line.
Key Pain Points:
- Escalating food costs directly impacting margins
- Constant supplier negotiations to maintain pricing
- Desire to maximize rebates and cost-saving opportunities
- Need to strengthen supplier partnerships while finding new efficiencies
The Solution:
HiFive Chicken was introduced to Foodbuy through their primary supplier, Sysco, who explained the benefits of joining the Foodbuy program, particularly in unlocking rebate opportunities for the corporate brand.
Foodbuy Provided:
- Implementation of structured rebate programs
- Strategic coordination with a Foodbuy Account Manager
- Recommendations on ingredient and vendor switches to enhance rebates
- Access to Professional Services, including services beyond food (e.g. pest control via Abell)
The Results:
Since joining Foodbuy, HiFive Chicken has seen measurable improvements across key areas of their operation:
- Cost Savings Through Rebates: Regular rebates on existing core purchases have created tangible savings that positively impact month-end financials.
- Operational Efficiencies: Through Foodbuy’s network, HiFive was introduced to partners like Abell Pest Control, resulting in both cost savings and improved service standards.
- Trusted Supplier Relationships Maintained: HiFive continues to work with its trusted suppliers, including Sysco and Sunrise, while layering in further rebate opportunities, without disruption, only added value.